JUNE 8, 2022 1:00 PM MST - PAST WEBINAR

Learn, Serve, and Grow With Your Guests

Does your property have that special something that keeps your guests coming back? With any business it's not necessarily what we sell, but how we serve. In this informative webinar we will discuss how successful businesses large or small can develop important touchpoints that keep brand loyalty and spread word-of-mouth advertising.

PRESENTED BY: TRAVIS ORTON

JUNE 8, 2022 1:00 PM MST -
PAST WEBINAR

Learn, Serve, and Grow With Your Guests

Does your property have that special something that keeps your guests coming back? With any business it's not necessarily what we sell, but how we serve. In this informative webinar we will discuss how successful businesses large or small can develop important touchpoints that keep brand loyalty and spread word-of-mouth advertising.

PRESENTED BY: TRAVIS ORTON

Time Stamps

1:05 -Learn, Serve, Grow
3:05 - Bob Farrell Story
8:19 - "Give 'em the Pickle"
11:37 - Creating and Adding Value
13:47 - Rising Guest Expectations
15:59 - Experiences > Price
17:42 - The Three Opportunity Zones
18:23 - 1. Touchpoints & Sensory Cues
21:07 - New Technology Touchpoints
23:59 - Text Messaging
29:03 - 2. Moment Making
31:31 - 3. Experiences & Programming
38:32 - Becoming a Collaborator & Curator
40:17 - Packaging it Up
44:56 - Way #5: Cancellation Policies

SEE WHY RESNEXUS IS TRUSTED BY THOUSANDS OF PROPERTIES

SCHEDULE A TOUR

CALL US 385.292.1518

SEE WHY RESNEXUS IS TRUSTED BY THOUSANDS OF PROPERTIES

SCHEDULE A TOUR

CALL US 385.292.1518