Increase the value of your bookings with simple yet unique ways to add value across the guest journey. We will review simple ways to elevate each experience with thoughtful touchpoints and meaningful moments.
Increase the value of your bookings with simple yet unique ways to add value across the guest journey. We will review simple ways to elevate each experience with thoughtful touchpoints and meaningful moments.
PRESENTED BY: NATHAN GAWLIK
Time Stamps
1:07 - Today's Topics 4:01 - Largest Motivator for Guests Isn't Money? 5:43 - Three Major Opportunity Zones to Surprise and Delight Your Guests: Touchpoints, Moments, & Experiences 12:14 - Opportunity Zone to Surprise and Delight Your Guests #2: Moments 17:48 - Opportunity Zone to Surprise and Delight Your Guests #3: Experiences
19:10 - What this 18 room family-owned property does to connect with their guests 23:05 - One Simple Thing Changed the Entire Experience at this Vineyard 28:01 - Bring it All Together in this Matrix 32:00 - Package It All Up 33:24 - TheStoriedExperience.com/insight 38:16 - Q&A
SEE WHY RESNEXUS IS TRUSTED BY THOUSANDS OF PROPERTIES
