RESNEXUS HELPS GUESTS REMEMBER TO COMPLETE THEIR UNFINISHED RESERVATIONS
It's easy to lose focus while surfing the web. With all the different pop-ups and notifications on our phones and computers, we sometimes get lost while shopping online and never accomplish what we came to do in the first place.
Cart abandonment is a feature that helps your business collect thousands in additional revenue by reminding your guests to complete their online bookings.
FULLY CUSTOMIZABLE
Send Helpful Reminders
Whenever a guest enters the details of their stay but fails to check out, ResNexus will send them an automatic reminder email that their reservation isn't yet complete.
As with all the emails you send to guests in ResNexus, the text and layout are fully customizable. You'll be able to build a custom template that encourages your potential guests to finish their reservations. You can also offer potential guests a discount if they complete their reservation. This helps you to secure their business and lets them know they're getting a great deal, and that they don't have to keep shopping around.
RESNEXUS HELPS GUESTS REMEMBER TO COMPLETE THEIR UNFINISHED RESERVATIONS
It's easy to lose focus while surfing the web. With all the different pop-ups and notifications on our phones and computers, we sometimes get lost while shopping online and never accomplish what we came to do in the first place.
Cart abandonment is a feature that helps your business collect thousands in additional revenue by reminding your guests to complete their online bookings.
Whenever a guest enters the details of their stay but fails to check out, ResNexus will send them an automatic reminder email that their reservation isn't yet complete.
As with all the emails you send to guests in ResNexus, the text and layout are fully customizable. You'll be able to build a custom template that encourages your potential guests to finish their reservations. You can also offer potential guests a discount if they complete their reservation. This helps you to secure their business and lets them know they're getting a great deal, and that they don't have to keep shopping around.
You're in control of when the cart abandonment emails go out. The default is set to 45 minutes after they enter their email address, with a follow-up email sent after 3 days. You can even schedule that email to go out at a time when your potential guest is most likely to see and read it. Make your guests feel cared for by reminding them how much you'd enjoy it if they stayed with you!
In addition, you can ask guests for their email when they first visit by having a newsletter sidebar.
"It is easy to use for the basics and the more you use it the more useful modules you find. You can get as detailed as you want. Lots of automation of daily tasks. I did look at over a dozen companies before choosing ResNexus and I made the right choice."
— Glenn, Bentley Inn
FULLY AUTOMATED
Set It and Forget It
You're in control of when the cart abandonment emails go out. The default is set to 45 minutes after they enter their email address, with a follow-up email sent after 3 days. You can even schedule that email to go out at a time when your potential guest is most likely to see and read it. Make your guests feel cared for by reminding them how much you'd enjoy it if they stayed with you!
In addition, you can ask guests for their email when they first visit by having a newsletter sidebar.
"It is easy to use for the basics and the more you use it the more useful modules you find. You can get as detailed as you want. Lots of automation of daily tasks. I did look at over a dozen companies before choosing ResNexus and I made the right choice."
— Glenn, Bentley Inn
TRACK SHOPPING BEHAVIOR AND CONVERSION
Automatically Collect Thousands in Additional Revenue
ResNexus Cart Abandonment also provides powerful reporting that shows you the online shopping journey of guests that attempted to book but had to return to complete the reservation.
The Cart Abandonment report also shows your business the amount collected from guest cart abandonment shopping behavior. The result? Many ResNexus properties have collected thousands of dollars in additional revenue without having to lift a finger.
Automatically Collect Thousands in Additional Revenue
ResNexus Cart Abandonment also provides powerful reporting that shows you the online shopping journey of guests that attempted to book but had to return to complete the reservation.
The Cart Abandonment report also shows your business the amount collected from guest cart abandonment shopping behavior. The result? Many ResNexus properties have collected thousands of dollars in additional revenue without having to lift a finger.
To enable Cart Abandonment in your ResNexus Property Management Software, navigate to the Settings page and type in "Cart Abandonment." Check the box to ask guest for their email. Then click the boxes for the first and second email reminders. Select the cart abandonment email template for a quick start, then click save.
If you would like assistance designing your own custom Cart Abandonment emails, please contact support at support@resnexus.com or call us at 385-218-2637.
To enable Cart Abandonment in your ResNexus Property Management Software, navigate to the Settings page and type in "Cart Abandonment." Check the box to ask guests for their email. Then click the boxes for the first and second email reminders. Select the cart abandonment email template for a quick start, then click save.
If you would like assistance designing your own custom Cart Abandonment emails, please contact support at support@resnexus.com or call us at 385-218-2637.
To see the Cart Abandonment report in your ResNexus Property Management Software, navigate to the Reports page and type in "Cart Abandonment." Once in the report, type in the desired date range to see the results.
To see the Cart Abandonment report in your ResNexus Property Management Software, navigate to the Reports page and type in "Cart Abandonment." Once in the report, type in the desired date range to see the results.
SEE WHY RESNEXUS IS TRUSTED BY THOUSANDS OF PROPERTIES
