Here are what innkeepers are saying about Reservation Nexus. Feel free to contact them. They'd enjoy sharing their Reservation Nexus experience with you. |
| Cornwall Inn |
Lynee Porter - Cornwall, Pennsylvania - 717.306.6178 |
www.cornwallinnpa.com |
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"I wanted to let you know how thrilled I am to continue to use Reservation Nexus. In 2001, when I initially opened the inn I used a traditional pencil and paper reservation system. In 2003 I discovered an online, real-time booking system in SuperInn and thought I had arrived. As my business continued to grow I required additional upgrades which were not available. I wanted to be able to add weddings, event bookings and include room photos on the availability calendar. I wanted the system to mesh seamlessly with my MAC computer as well as receive notification of online bookings when away from the inn.
While their staff was very accommodating they were not able to deliver on these requests. You offered a no risk trial, with incentives that gave me the motivation to give your product a whirl. You had me up and running in no time and the product is so simple to use that my 12 year old daughter can check guests in! Having the tool at my disposal was all it took!
You and the staff of Reservation Nexus are always available to answer questions, incredibly responsive to suggestions and always looking at new and creative ways to enhance this product.
My bottom line has gone way up. My 7% occupancy in January '07 is almost 70% this year! I can't thank you enough!
I recommend this product to every innkeeper who crosses my path. My only complaint is that I'm missing my normal January vacation.
Keep up the good work."
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| Woodburn House B & B |
Kristen De La Rosa - Austin, Texas - 512.458.4335 |
www.woodburnhouse.com |
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"I know I told you this earlier, but "I COULD JUST KICK MYSELF FOR NOT DOING IT SOONER!"
I just wanted to take a couple minutes to pass on my appreciation for the care and attention that you've spent helping to make our transition to Reservation Nexus as smooth and as efficient as possible.
Reservation Nexus has offered me and my husband just the tool we need to effectively book reservations without the inconvenience and responsibility of having to be tied to the phone. It's allowed us the freedom to leave the B & B to handle our other responsibilities without worry that we'll miss an important reservation.
So, I just wanted to thank you for introducing us to this great software and for your personal attention to make sure it has worked as effectively and as seamlessly as possible!"
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| Captain Wohlt Inn |
Mat Wilkins - Hermann, Missouri - 573.486.3357 |
www.captainwohltinn.com |
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"Coming over from Webervations to Reservation Nexus was night and day. There is no comparison. You get what you pay for."
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| Rogers Inn the Pines |
Buzz Rogers - Monument, Colorado - 719.488.4355 |
www.rogersinnthepines.com |
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"I looked at RezOvation and other systems for two years and couldn't make up my mind. After seeing Reservation Nexus, it took me two minutes to see the difference and go with Reservation Nexus."
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| The Blue Belle Inn |
Sherrie Hansen Decker - St. Ansgar, Iowa - 641.713.3113 |
www.bluebelleinn.com |
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We've been getting a lot of rave reviews from our customers in regard to our website, even more than usual since we added Reservation Nexus. We've been very impressed with the number of people using Reservation Nexus to book rooms from our own website.
I'm also impressed with how easy the system is to use -- staff members with next to no computer experience have been able to use ResNex with ease.
Reservation Nexus is a wonderful aid even when guests call to book by telephone -- I can confirm reservations from anywhere as long as there is a computer handy. I routinely forward calls to my cell phone when I'm away from the Blue Belle. Now, instead of taking the customer's number and telling them I'll have to get back to them, I can book reservations from my parents house, my husband's office... where ever I happen to be. All I have to do is log in, check availability, and click book. It's wonderful!"
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| Wrigley House Bed and Breakfast |
Marilynn Wrigley - Brenham, Texas - 979.836.4346 |
www.wrigleyhouse.com |
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"I have owned Wrigley House Bed and Breakfast for almost a year and was lucky enough to hear about Reservation Nexus from a fellow Innkeeper prior to opening. I am 'technology challenged' and even I can handle this system with the assistance and patience of their great customer service representative! I just upgraded to the Auto Pilot feature and am very pleased with being able to contact my guests after each stay with a personal thank you, to send quarterly newsletters and acknowledge special events in their lives. I can't imagine running an inn without Reservation Nexus!"
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| Magnolia Hill Bed and Breakfast |
Virginia Burroughs - Helena, Arkansas - 870.338.6874 |
www.magnoliahillbnb.com |
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"I spend much of my time in California and the ability to operate my in through Reservation Nexus from anywhere has ? Saved Me, Protected Me, and Rewarded Me!"
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| Pemi Cabins |
Kim Caston - Lincoln, New Hampshire - 603.745.8323 |
www.pemicabins.com |
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"I can't believe when you add up the time, how much of it I personally am saving. Each reservation takes about 15-20 minutes on the phone and when you add it up what is being taken online or even when they call because they have a quick question the time saved is unreal. Thank you!"
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| Rosemont Inn |
Linda Awand - Vevay, Indiana - 812.427.3050 |
www.rosemont-inn.com |
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"Reservation Nexus paid for itself the first week of operation at our B & B. Our guests have commented that the software is user friendly and the reservation system is easily navigated. The support for the system is excellent and has resulted in hours of time saved weekly. The marketing tools on Auto Pilot add the personal touch with emails automatically sent to guests thanking them for staying with us, wishing them a happy birthday, or a happy anniversary."
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| Birmingham Bed and Breakfast |
Nancy Fischman - Kenwood, California - 707.833.6996 |
www.birminghambb.com |
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"As new innkeepers, we attended our first CABBI conference in January 2006. How lucky we were! We found Reservation Nexus! Prior to signing on, we did all our reservations and confirmations 'by hand'. We soon realized how much time we saved and how efficiently we were able to handle our guest management data. With the encouragement and support of our Red Carpet Professional, we soon added online reservations and watched our night-time bookings take off! Now we even do our credit card processing online! The Auto Pilot Edition that includes marketing, reports, front desk features has contributed significantly to the increase in our occupancy rate and gross revenue. I know that we have repeat guests because they tell us how much they appreciate our marketing promotions. Reservation Nexus is responsive to the needs of innkeepers; always looking for ways to increase our business. Thank you Reservation Nexus!"
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| The Golden Haug |
Nila Haug - Iowa City, Iowa - 319.354.4284 |
www.goldenhaug.com |
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"Tell everyone that Auto Pilot works! It's like turning on a light bulb in their (guests) memory. I received my first reservation from our automatic anniversary email. She is a return visitor from right here in Iowa City. Sixteen years ago they spent their wedding night here. Two years ago, they came for one night. This year they took my most expensive room for two nights. You guys are geniuses. Keep up the great work!"
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| Ravensbrook Bed and Breakfast |
Sherri Smith - Coarsegold, California - 559.683.4792 |
www.ravensbrook-yosemite.com |
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Auto Pilot Birthday Email Reply:
"Dear Sherri and Marmalade,
Thank you for thinking of me on my birthday! I think of you often and hope to be able to visit again soon!
Fondly,
Robyn
8-)"
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| The Iron Horse Inn |
Janis Johans - Hermann, Missouri - 573.486.9152 |
www.theironhorseinn.net |
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"I love your reservation system. I did need to book reservations online instead of only using the phone. Most of my reservations are booked online and I'm tickled to death! I wish that I would have met you sooner because my bookings have increased substantially. Take care and thanks again!"
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| Aspen Inn Bed and Breakfast |
Joe Sanchez - Flagstaff, Arizona - 928.773.0295 |
www.flagstaffbedbreakfast.com |
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"I am a small inn with 4 rooms in Flagstaff, Arizona. I did not want a big fancy reservation system and loose my personal touch. However, once I tried Reservation Nexus I got the best of both worlds. I now have real-time bookings and I still receive the personal calls that people like to make. With the real-time bookings, I wake up in the morning and race to my computer to find out that I have received a couple of bookings during the night, while I slept. I am very pleased with this professional addition to my web site and I am extremely pleased with the results."
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| The Brunswick Bed and Breakfast |
Kirk Nichols - Saratoga Springs, New York - 518.584.6751 |
www.brunswickbb.com |
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Auto Pilot Thank You Email Reply:
"It is so sweet of you to send a thank you. We have stayed in so many B & B's, and I can't remember ever receiving a thank you email before."
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| Goldsmith's Inn |
Dick Goldsmith - Missoula, Montana - 406.728.1585 |
www.goldsmithsinn.com |
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"We actually took our first on-line booking this morning with a guest from England! Thanks again for all your help and patience with me. The Red Carpet Service continues to be above and beyond what I expected."
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