How does Reservation Nexus determine if the guest I enter is already in the system?

You can look up if a guest has stayed with you previously using the    button on the GUEST/PURCHASER page that pops up when you are taking a phone reservation, or when you click on the blue Guest tab anytime you open the Guest Summary page.

For a refresher on how to take a phone reservation click here.

Please call your Red Carpet Professional if you need any additional assistance.

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