Reservation Nexus
Frequently Asked Questions

How do I add a discount?

Log onto Reservation Nexus -> Reservations -> Search. Enter the guest's phone number, name or information number. Reservations in RED were cancelled. Click on the guest's reservation number highlighted in blue to pull up the guest's reservation information and other details. Or if you already know which dates the guest is staying you can click on the guest's reservation on the 3 month calendar. Calendar.

Click on the blue Discounts tab on the right side of the page. This will open the DISCOUNTS page. On this page you can manage existing discounts or add a new one. To add a new discount click Add Discount . This will open the ADD DISCOUNT page.



Add Discount



The ADD DISCOUNT page is split up into 4 sections: Discount an item, Discount the entire reservation (each item), Custom discount, Discount Type.

    Discount an item allows you to discount specific room nights or specific retail items by taking off a percentage or a dollar amount.

    Discount the entire reservation (each item) allows you to discount either the total amount for all the rooms or the total amount of all retail items by taking off a percentage or a dollar amount.

    Custom discount allows you to discount the entire amount due. This combines the total amount due for room reservation and retail items. The Room Tax and Sales Tax boxes should already be checked. If you uncheck them to take the tax off the discount this will require the guest to pay taxes on the entire amount. There are very few situations in which this will be the case.

    Discount Type is how you record what type of discount was given. Use the drop down box to select what type of discount was given. Use the "New Discount Type:" to add a type that is not available in the drop down box.



Click  Save  when you are finished.



Please call your Red Carpet Professional if you need any additional assistance.

<< Back