How do I send a confirmation email?

A confirmation is sent automatically when a guest books online or by phone. However, if they need another copy or if booking by phone you elected to NOT send the confirmation email when entering the guest?s information, use the ?Send? button to send the confirmation email now. A copy is sent to you as well.

Log onto Reservation Nexus and go to Reservations -> Search. Enter the guest?s phone number, name or reservation number. Reservations in RED were cancelled. Click on the guest's reservation number highlighted in blue to pull up the guest's reservation information and other details. Or if you already know which dates the guest is staying you can click on the guest's reservation on the 3 month calendar. 

This will pull up the guest's summary page. To the right of the SUMMARY page are several tabs. Click on the blue Confirmation tab on the right side of the page. This will pull up the CONFIRMATION page.

The guest's email address should automatically be entered into the email address box. Click    to send out the confirmation email.

How do I add a note to the confirmation email?

To add a specific note to the confirmation email for a guest's reservation you can enter it in the Note field as shown in the picture above. Once you have entered in your note, click    to update this note to the confirmation email. Then click    to immediately send out the note with the confirmation email. If you do not save the note first, it will not be sent out with the confirmation email.

Please call your Red Carpet Professional if you need any additional assistance.

How do I update print confirmation?

Enter notes into the Note field. Then click   . The notes will be automatically entered into your print confirmation. So when you click on Print Confirmation at the bottom of the page, the notes will be available to view and to be printed along with confirmation email.

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