How do I adjust/change a room rate?

Once you log into Reservation Nexus go to Reservations -> Search. Enter the guest?s phone number, name or reservation number. Reservations in RED were cancelled. Click on the guest's reservation number highlighted in blue to pull up the guest's reservation information and other details.

To the right of the SUMMARY page are several tabs. Click on the blue Rooms/Nights tab. This will pull up the ROOMS/NIGHTS page.

Click on the rate highlighted in blue of the room you want to adjust the rate for. The EDIT ROOM RATE page will appear allowing you to change how much you want to charge the guest for the room. In addition, you can update how many guests will be staying in this room.

Adjusting the room rate for one room one night will not adjust the room rate for other rooms and nights within the same reservation. When you click    you will be re-directed back to the ROOMS/NIGHTS page where you can adjust the room rate for the rest of the guest's rooms and nights.

Click    when you are finished.

Please call your Red Carpet Professional if you need any additional assistance.

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