A Fresh Approach to Online Bookings

In 2005 Reservation Nexus entered the reservation software industry with a very fresh approach to online bookings. Every online booking system on the market had copied one another on a tired idea: force guests to enter stay information before displaying rooms with their corresponding beautiful pictures.

With Reservation Nexus your guests go straight to your room pictures with corresponding availability. This fresh approach has wow factor. Guests are instantly enthralled with the room pictures and start figuring out when they can stay and for how long. They will often adjust their original stay date in order to get the room they have fallen in love with.

Red Carpet Service

As Reservation Nexus entered the bed and breakfast reservation software industry the first thing that troubled us was the low level of customer service. Red Carpet Service means that all the setup is done for innkeepers by a Red Carpet Professional. Then the innkeeper receives one-on-one over-the-phone training on how to use Reservation Nexus' guest management system. Innkeepers are assigned to their trained Red Carpet Professional who doesn't have a technical background but a business and customer service background.

In 2009 Reservation Nexus received the highest customer service levels from innkeeping.com while its largest competition received lowest marks.

Scaling Pricing Structure, No Long-Term Contract

In 2005, Reservation Nexus entered the market as one of the most affordable all-in-one reservation systems on the market. Reservation Nexus was the first to introduce a scaling pricing structure with monthly and yearly options. Our yearly option is like getting two-months free for paying upfront one year at a time.

There is no complicated networking setup procedure or installation requirement. Updates included at no additional cost.

Cross Room Booking Engine

Reservation Nexus is one of the few online booking systems on the market that allow guests to book different rooms during their stay. Especially with high occupancy inns, there are so many times where guests could stay but in different rooms where they couldn't stay if they had to stay in the same room. With bed and breakfasts and inns being an experience in themselves, guests often want to experience each room. Why force them to come back another time over staying an extra night or two?

Continual Return on Investments

In 2005 all the rave was money-back guarantees. Fork out money upfront and if you aren't satisfied during your trial period you can (in theory) get your money back. Reservation Nexus took it to the next level. First, try out our product risk-free with no money invested. Second, every month and every year if you don't make a lot more from Reservation Nexus than you pay, enjoy Reservation Nexus for free [accordingly].

Companies presently are trying to copy our amazing return on investments but are falling short. None match our guarantee that in any given month you don't take an online booking the next month is free. Second, some now guarantee double your yearly investment from ALL online bookings during the year or the next year is free. Well, that's easy. If you don't make twice what you pay them in a year you are out of business and closing your doors. It's not even close to our while-you-are-sleeping year-by-year ROI guarantee where guests are up late at night booking online from your website.

Return Guest Auto-Recognition

Some systems require guests create and maintain an account in order to complete a reservation. Returning guests can often forget which e-mail address they used as well as what password they entered. Some give up during the account creation or re-creation process and go elsewhere.

At Reservation Nexus one of our core principals is to always avoid anything that may impede a guest from completing an online reservation. Reservation Nexus automatically recognizes return guests and can even update their contact information if they moved. No login is required.

Power Blocking

In 2005 Reservation Nexus introduced guest management with the ability to quickly block out rooms as needed. Simply check the rooms and dates and click "Block" or "Repair" or "Call" and rooms instantly become unavailable online and by phone. Most systems require complicated and tedious steps to book phone reservations or block out rooms.

With Reservation Nexus recording phone reservations and blocking out rooms has been a breeze since 2005.